Important Information
Policies
To help make your stay at Hyatt Place Keystone - Dillon in Keystone as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear, simple policies keep the stay at Hyatt Place Keystone stress-free.
Check-in & Check-out
Guests may check in from 4:00 PM. Check-out is required by 11:00 AM. Early arrivals and late departures are subject to availability and may incur additional fees.
Age & Identification
The minimum age to check in is 21 years. A government-issued photo ID and a valid credit card are required upon arrival.
Deposits & Payments
A credit card is required at check-in for room, tax, and incidental charges. Some rates may require full or partial prepayment at the time of booking.
Smoking Policy
Hyatt Place Keystone is a 100% non-smoking property. Designated outdoor areas are available for guests who smoke. A cleaning fee may apply if this policy is violated.
Pet Policy
Pets are welcome for an additional fee. Size and weight restrictions may apply, and advance notice is recommended. Service animals are always accepted.
Cancellations
Cancellation terms depend on the booking type. Most reservations allow free cancellation up to a certain date, while discounted or prepaid rates may be non-refundable. Guests are advised to confirm the terms at the time of booking.
Accessibility
ADA-compliant rooms and elevators are available to ensure a comfortable stay for all guests.
These straightforward policies are designed to make planning and staying at Hyatt Place Keystone as smooth as possible.